Choosing an Integrator
The Acieta Difference
Robotic systems integration that’s optimized for your business
While many robotic integrators can achieve marginal improvements, choosing one with deep experience and business strength will yield superior solutions that are thoroughly designed to maximize your ROI and value.
Fueled by 35 years of experience as robot integrators, Acieta looks beyond any single application to make sure that your automation solution enhances every phase of your business. Because we are financially backed by Mitsui USA, our customers feel secure knowing that we have the financial strength to carry out full development of our solutions.
- Is the Company Credible?
Your integrator’s reputation and track record are critical. Make sure the company is highly experienced and has industry and ISO certifications and association memberships.
- Does the Company Understand Your Business?
Your integrator should have extensive design, build and installation experience, with hands-on expertise developing robotic systems integration in your application. A top-flight integrator helps you find solutions that improve all aspects of your operation.
- Who Will Keep You Updated on System Progress?
Keeping you informed at every step is vital for a successful integration. The best integrators offer a designated manager to supervise all aspects of the project, including the scope of work, team transitions, internal and customer run-offs.
- How Good Is Their Service?
You should expect your integrator to have trained technicians nearby enough for your service needs and have a strong reputation. Consider how many service engineers are available and whether service consists of on-site repairs only or also includes process improvement, preventive maintenance and remote troubleshooting.
- Are You Buying the Right System for Your Application?
Your robotic integrator should explain the system features and how everything will work together to deliver the best results.
- How Transparent and Precise Is the Quotation?
A trustworthy integrator will include and detail everything in the quotation, including responsibility areas and timetables.
- Is the System Safe?
Ensure that the system meets industry and your own company’s safety standards. The integrator should offer safety audits to accommodate any special requirements.
- Can I Get Spare Parts When I Need Them?
An integrator should stock spare parts so that you can receive them quickly, including ordering availability 24/7.
- Is Training Provided?
Your integrator should provide training to your employees once the system is in place, along with ongoing support and maintenance.
- Can You Rely on the Company Year In and Year Out?
The best robot integrator choice has the financial strength and longevity to stand by your side as a long-term strategic partner. This may not necessarily be the cheapest solution upfront, but it delivers far greater value over time.
To discuss known automation opportunities or discover new ones: